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Customized Ordering Site
- Corporate Branding
- Customized Fonts for page titles
- Menu item specific images
Design Compatible on Windows, Mac and popular Internet Browsers
Point-Of-Sale (POS) Integrated Solutions
Customized POS integration on request
orderTalk’s Order Delivery methods
- POS Integration
- Direct delivery of orders into POS
- orderTalk Print Agent
- Printing of orders through a Windows printer (USB or LAN)
- orderTalk Console
- Windows-based computer application
- Web-based Console
- Manage your orders from anywhere via the web
Backup Order Delivery methods
Web technologies utilized
- Microsoft Solutions
- Maps Integration
- VB.NET, ASP and Java web technology
- Adobe Flash content supported (Custom or provided content)
PCI-level 1 Compliant Security
- Independently audited and certified
Fully Hosted Online Solutions
- Secured data and customer information
- SQL Servers
- Automated backup and fail over systems
- Online Credit Card processing
- Chase Paymentech
- Mercury Payment Systems (MPS)
- Fifth Third
- First Data
- Custom Credit Card processing available upon request
Advanced Menu Functionality
- Location-specific menus items, pricing and scheduling
- Catering menus with custom lead-times
- Categorized menu items
- Menu item images
- Customizable menu item options
- Pizza topping & Sandwich ingredient modification on the fly
- My Favorites – Customer created and saved customized menu items
- Up-selling extras on various pages
- Deals & Specials offered online
- Complex coupon items and discounts
- Delivery and Pickup menu items can be separated
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Online licensing and deployment for in-store Order Delivery systems
- POS Agent licenses issued online
- Print Agent licenses and installation
- Console licenses
Store level Management
- View and manage orders
- Cancel Orders
- Complete orders (capture payments)
- Adjust tips
- Adjust delivery charges
- Batch-out reports on Credit Card orders
- Sales reports
- Password change functionality
Multiple Payment methods available
- Cash
- Credit Card
- Master Card
- VISA
- American Express
- Discover
- Switch
- Other custom solutions available on request
- Online Accounts
- Checks
- Frequency Points
- Coupons
- Tips can be included in online payment
- Split tender capability
Catering & Corporate Orders
- Large order support (No size limits)
- Multiple payment methods per order
- Advanced (Future) orders
Customer Retention & Online Loyalty Programs
- Quick customer registration capturing demographic data
- Credit Card information securely stored for registered customers
- Online Ordering specific frequency Points
- Referral program
- Per customer frequency Point Assignment
24/7 Customer Support
- Technical assistance
- Menu updates
- 1800# and/or help desk ticketing system
- Unconfirmed order monitoring
Simple Chain Management Web-Interface
- Define and manage delivery areas within Interactive Maps
- Manage coupons easily online
- Control Frequency Points System
- Store activation or deactivation
- Change delivery charges and order minimums
- Adjust chain policies relating to payment methods
- Manage menu item pricing, descriptions and availability
- Time-slot & slot-capacity adjustments
- Manage mail accounts receiving order notifications
- Password change functionality
Self-Managed Web-publishing
- Instantly update or display messages to your customers online
- Animated flash banners for promotions
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